Payment Policy

Effective Date: September 5, 2026

Introduction

Thank you for choosing ZELORIA.

This Payment Policy explains the payment methods we accept, how payments are processed, and other important payment information relating to purchases made through zeloria.shop.

By placing an order through our website, you acknowledge and agree to the terms stated in this Payment Policy.

Accepted Payment Methods

At ZELORIA, we provide secure and trusted payment options to make your jewelry shopping experience safe, convenient, and reliable.

We currently accept the following payment methods:

Credit and Debit Cards

• Visa
• Mastercard
• American Express
• Payments securely processed through Stripe

Digital Wallets and Alternative Payments

• PayPal
• Apple Pay

All payments must be successfully authorized and completed before an order can be processed and prepared for shipment.

Secure Payments

Protecting your payment information is important to ZELORIA. Payments are processed through trusted third-party payment providers using industry-standard encryption and security measures.

For your protection, ZELORIA does not store your complete debit or credit card information on its servers.

Payment Authorization

All payments are subject to authorization and verification by your payment provider, card issuer, or financial institution.

Orders are processed only after payment has been successfully approved. If a payment is declined, cannot be verified, or fails authorization, the order may remain pending, be delayed, or be cancelled until a valid payment is received.

Currency

All product prices displayed on zeloria.shop are shown in the currency selected or made available on the website at the time of purchase.

Any currency-conversion fees, international transaction charges, or additional banking fees applied by your payment provider are the customer's responsibility.

Order Confirmation

Once your payment has been successfully processed, an order-confirmation email containing your purchase details will be sent to the email address provided during checkout.

If you do not receive your confirmation email within a reasonable period, please contact our customer-support team.

Pricing Accuracy

We make every reasonable effort to ensure that prices, jewelry product details, promotions, and payment information displayed on our website are accurate.

If a pricing error, technical problem, or system malfunction occurs, ZELORIA reserves the right to correct the error and, where permitted by law, cancel or decline any affected order.

If a pricing issue is identified after payment has been completed, we will contact you promptly to discuss the available options.

Taxes

Where required by applicable law, taxes and other mandatory charges will be calculated during checkout based on the shipping destination.

The complete amount payable will be displayed before you confirm and complete your purchase.

Refunds

Approved refunds for eligible purchases will be processed according to our Return and Refund Policy.

Whenever possible, refunds will be issued to the original payment method. The time required for a refund to appear may vary depending on your bank or payment provider.